Women’s Longevity Program

Care that evolves with every season of womanhood.

A long-term care program with flexible Wallet Credits, letting you enjoy personalized clinical guidance and access to ONELIFE’s movement and recovery services.

Women’s bodies change.
Their care should be able to change with them.

The ONELIFE Women’s Longevity Program gives you more freedom, flexibility, and guidance in caring for your body over time.

What your body needs today may change through recovery, pregnancy, postpartum, perimenopause, menopause, or healthy aging. As you move through each season, you can enjoy the flexibility to choose different eligible packages based on what your body needs next.

The program brings together three important parts:

Your ONELIFE Wallet

Choose your ONELIFE Wallet tier and enjoy added Promotional Bonus Value based on your chosen tier. Use your Wallet Credits to enjoy eligible ONELIFE packages over time.

Senior Clinical Oversight

Feel supported by a Senior Movement Clinician who helps guide your care and works with your treating clinicians as your needs and goals change.

Your Longevity Roadmap™

A clear, personalized clinical plan shaped around your assessment, goals, lifestyle, and current season of life.

Two Ways to Plan Your ONELIFE Care

Both options give you access to personalized ONELIFE care. The difference is how much flexibility you would like when choosing future packages, services, and clinician levels.

Choose a package for a specific service and number of sessions.

women’s longevity program

Your package follows its own validity and terms.

Share up to 50% of your Wallet Credits, including Promotional Bonus Value, with one person through Care Forward.

Use your available Wallet Credits whenever you are ready to enjoy your next eligible package.

Your Wallet Credits and Promotional Bonus Value do not expire. Packages purchased using your credits follow their own terms, beginning on the date of first use.

Use your Wallet Credits to purchase eligible packages across different services and clinician levels.

Choose your ONELIFE Wallet tier and enjoy added Promotional Bonus Value.

Package sharing follows regular ONELIFE policies.

Purchase another package when you are ready to add or explore a different service.

Select your service and clinician level when purchasing your package.

Regular onelife package

Which option is right for you?

A regular package is a simple, straight-forward choice when you already know the service, clinician level, and number of sessions you would like.

The Women’s Longevity Program gives you more ways to enjoy the care and support of the whole ONELIFE team.

Your ONELIFE Wallet does not replace packages. It gives you a more flexible way to choose and enjoy your ONELIFE care as your needs change.

Use your Wallet Credits to explore the best combination of eligible services for your needs, access different clinician levels, and enjoy greater scheduling flexibility across all six branches.

One Wallet. More Ways to Care for You.

Your ONELIFE Wallet holds credits you can use across eligible packages, giving you more freedom to explore the services, clinician levels, and care combinations that fit your changing needs

Choose Your ONELIFE Longevity Wallet Tier

PURCHASE

Your Chosen Wallet Credit

₱200,000

ONELIFE Adds:

Promotional Bonus Value

₱50,000

TOTAL WALLET CREDITS

₱250,000

bonus rate

25%

COMPLIMENTARY BENEFITS

6 Kinesio Tape Rolls, 1 Stretch Therapy or TheraCupping™ Session, 1 Cycle-Synced Recovery Session

Your Chosen Wallet Credit

₱150,000

ONELIFE Adds:

Promotional Bonus Value

₱30,000

TOTAL WALLET CREDITS

₱180,000

bonus rate

20%

COMPLIMENTARY BENEFITS

6 Kinesio Tape Rolls,
1 Stretch Therapy or TheraCupping™ Session

Your Chosen Wallet Credit

₱100,000

ONELIFE Adds:

Promotional Bonus Value

₱18,000

TOTAL WALLET CREDITS

₱118,000

bonus rate

18%

COMPLIMENTARY BENEFITS

4 Kinesio Tape Rolls

Your Chosen Wallet Credit

₱75,000

ONELIFE Adds:

Promotional Bonus Value

₱11,250

TOTAL WALLET CREDITS

₱86,250

bonus rate

15%

COMPLIMENTARY BENEFITS

2 Kinesio Tape Roll

Your Chosen Wallet Credit

₱50,000

ONELIFE Adds:

Promotional Bonus Value

₱6,000

TOTAL WALLET CREDITS

₱56,000

bonus rate

12%

COMPLIMENTARY BENEFITS

1 Kinesio Tape Roll

25%

₱250,000

6 Kinesio Tape Rolls,
1 Stretch Therapy or TheraCupping™ Session

20%

₱180,000

₱30,000

4 Kinesio Tape Rolls

18%

₱118,000

₱18,000

2 Kinesio Tape Rolls

15%

₱86,250

₱11,250

12%

₱56,000

₱6,000

₱50,000

₱200,000

₱150,000

₱100,000

₱75,000

₱50,000

1 Kinesio Tape Roll

COMPLIMENTARY
BENEFITS

bonus rate

TOTAL WALLET CREDITS

ONELIFE Adds: Promotional Bonus Value

Your Chosen Wallet Credits

6 Kinesio Tape Rolls, 1 Stretch Therapy or TheraCupping™ Session, 1 Cycle-Synced Recovery Session

*Your Wallet Credits, including Promotional Bonus Value, do not expire. **Once your Wallet Credits are used to purchase a package, that package’s validity and terms begin on the date of first use. ***Complimentary benefits do not expire and are subject to clinical suitability, appointment availability, and regular booking policies.

Receive 12% to 25% in Promotional Bonus Value, based on your chosen tier.

That means more Wallet Credits you can use toward eligible ONELIFE packages.

Using Your ONELIFE Wallet Is Simple

1. Choose your Wallet tier.

Select the tier that gives you the amount of Wallet Credits and flexibility that feel right for you.

2. Receive Promotional Bonus Value.

ONELIFE adds Promotional Bonus Value based on your chosen tier, giving you even more Wallet Credits to use.

3. Choose and book your care.

Select an eligible regular-priced package through the ONELIFE App or with the Client Care Services Team. Charge the package to your Wallet Credits, then book your sessions.

4. Let your care change with you.

Your next package may be different from your previous one. Your clinical team will help you explore the services and clinician levels that make sense for your body and goals.

Important to Know!

Wallet Credits may be used for eligible regular-priced packages and services.
Wallet Credits cannot be used for NTOL, Anniversary Sale packages, or other promotional packages.
Package prices are based on ONELIFE’s prevailing rates when the package is purchased.
Once a package is purchased, its validity and terms begin on the date of first use.
Your Wallet Credits, including Promotional Bonus Value, do not expire.
Physiopilates™ and Physical Therapy require a minimum five-session package.
Eligible recovery services may be purchased as single sessions.
All appointments follow regular booking, cancellation, late arrival, and no-show policies.
Services, clinician levels, schedules, and branches remain subject to availability and clinical recommendation.
The Women’s Longevity Program cannot be combined with PWD, Senior Citizen, or other promotional discounts.
Your Wallet Credits are linked to your ONELIFE client account.
View your balance through the ONELIFE App or confirm it with the Client Care Services Team at any branch.

Coach’s Comments!

You might begin with Physiopilates™, add Stretch Therapy during a demanding month, or use Physical Therapy when a concern develops. Your next package can change as your body and goals change.

Senior Clinical Oversight and Your Longevity Roadmap™

Your Care Has a Bigger Picture. Every Women’s Longevity Program member is supported by a Senior Movement Clinician who helps keep her care connected as her needs change.

Your Senior Movement Clinician:

Reviews your assessment findings
Helps identify your current priorities
Recommends appropriate services and clinician levels
Reviews your progress during scheduled check-ins
Updates your recommendations as your body, goals, and lifestyle change
Works with and provides clinical oversight to your treating clinicians to help keep your care coordinated and aligned with your Longevity Roadmap™

Coach’s Comments!

With more choices available to you, your Senior Movement Clinician helps you understand what makes sense for your body and where your care can take you next.

Your Longevity Roadmap™

Your Longevity Roadmap™ is a personalized clinical plan shaped around your assessment, goals, lifestyle, and current season of life.

It may include:

Current clinical findings
Personal movement goals
Recommended services
Recommended clinician levels
Your suggested starting plan
Progress and reassessment notes
Recommended next steps

Your roadmap is reviewed during a complimentary check-in every three months or every 30 completed service sessions, whichever comes first.

Coach’s Comments!

With more choices available to you, your Senior Movement Clinician helps you understand what makes sense for your body and where your care can take you next.

Flexibility Across ONELIFE

Your care can move with you.

Across All Six Branches

Use eligible packages at: San Juan, Makati, Estancia, BGC, Alabang, Shangri-La Plaza.

Across Movement Clinician Levels

Use your wallet to purchase eligible packages with a PT Assistant, Assistant Coach, Junior Coach, Coach, Senior Physio, or Senior Pilates Consultant/Lead Clinical Trainer.

Your Senior Movement Clinician can recommend the appropriate clinician level as your needs change. You may purchase your next eligible package at another clinician level without leaving the Women’s Longevity Program.

Across Different Services

As your goals change, you may continue your current care, add another service, renew a package, transition to another clinician level, visit another branch, or update your care pathway after reassessment.

Your care remains connected through your Longevity Roadmap™ and Senior Clinical Oversight.

Your decision to care for yourself can help someone you love begin, too.

Share up to 50% of your original Wallet Credits, including Promotional Bonus Value, with one person through Care Forward.

Coach’s Comments!

Your body, goals, and life will continue to change. The Women’s Longevity Program helps your care move with you, supported by a plan, a clinical team, and more freedom to choose what you need next.

Frequently Asked Questions

Understanding Your ONELIFE Wallet

Do my Wallet Credits expire?
No. Your Wallet Credits, including Promotional Bonus Value, do not expire.

Do my complimentary benefits expire?
No. Complimentary benefits included with your chosen Wallet tier do not expire. Services remain subject to clinical suitability, appointment availability, and regular booking policies. Merchandise remains subject to availability.

How do I check my balance?
Your Wallet Credits are linked to your ONELIFE client account. You may view your balance through the ONELIFE App or confirm it with the Client Care Services Team at any branch.

Can I use my Wallet Credits at any ONELIFE branch?
Yes. Eligible packages purchased using your Wallet Credits may be used across all six ONELIFE branches, subject to service, clinician, and schedule availability.

How do I purchase a package using my Wallet Credits?
Choose an eligible regular-priced package through the ONELIFE App or with the Client Care Services Team. The package price will be deducted from your available Wallet Credits.

What if I do not have enough Wallet Credits for a complete package?
If the remaining amount is less than ₱50,000, you may pay the difference using cash, credit card, bank transfer, or another accepted payment method.
For example, if a package costs ₱12,500 and you have ₱10,500 in Wallet Credits, you may use your remaining credits and pay the additional ₱2,000 separately.

This additional payment does not receive Promotional Bonus Value.

Can I add more Wallet Credits later?
Yes. You may purchase another ONELIFE Wallet tier, beginning at ₱50,000. Each new Wallet tier comes with its corresponding Promotional Bonus Value and complimentary benefits.

Can I purchase NTOL or another promotional package using my Wallet Credits?
No. Wallet Credits cannot be used for NTOL, Anniversary Sale packages, or other promotional packages. The Women’s Longevity Program already includes Promotional Bonus Value and complimentary benefits based on your chosen Wallet tier.

Can I combine the Women’s Longevity Program with PWD, Senior Citizen, or other discounts?
No. The Women’s Longevity Program cannot be combined with PWD, Senior Citizen, or other promotional discounts. Promotional Bonus Value and complimentary benefits are already included with eligible Wallet tiers.

Can I use my Wallet Credits to purchase merchandise or another ONELIFE Wallet?
No. Wallet Credits cannot be used to purchase merchandise, another ONELIFE Wallet, or other excluded items unless ONELIFE specifically states otherwise.

Can I purchase an ONELIFE Gift Certificate using my Wallet Credits?
Yes. Wallet Credits may be used to purchase regular-priced ONELIFE Gift Certificates of any available value. Promotional or discounted Gift Certificates are not eligible. Gift Certificates purchased using Wallet Credits follow their own terms and may be given to anyone you choose.

What happens when I have used all my Wallet Credits?
Your Women’s Longevity Program membership remains active while you have available Wallet Credits or an active package purchased using Wallet Credits. Once your Wallet Credits have been fully used and you no longer have an active package purchased through the Wallet, you may continue by purchasing another ONELIFE Wallet tier. If you choose not to continue, future purchases will follow regular package terms and policies.

If I receive Wallet Credits through Care Forward, how long does my membership remain active?
Your Women’s Longevity Program membership remains active while you have available Wallet Credits or an active package purchased using Wallet Credits. Once your Wallet Credits have been fully used and you no longer have an active package purchased using Wallet Credits, you may continue your membership by purchasing your own ONELIFE Wallet tier beginning at ₱50,000. If you choose not to continue, future purchases will follow regular package terms and policies.

Can I use an Anniversary Sale package while I am a Women’s Longevity Program member?
Yes, if you purchased the Anniversary Sale package before joining the Women’s Longevity Program. Your Anniversary package and Wallet Credits will remain separate, and each will follow its own terms and policies.

While your Women’s Longevity Program membership is active, you may not purchase additional Anniversary Sale packages or other promotional packages. Your active Wallet already includes Promotional Bonus Value and complimentary benefits based on your chosen tier.

using your onelife wallet

Can I use my Wallet Credits at any ONELIFE branch?
Yes. Eligible packages may be purchased and used across San Juan, Makati, Estancia, BGC, Alabang, and Shangri-La Plaza, subject to package terms and availability.

Can I use my Wallet Credits across different ONELIFE services?
Yes. Your Wallet Credits may be used to purchase eligible regular-priced packages across ONELIFE’s movement, Physical Therapy, Women’s Wellness, and recovery services. Your clinical team can help you find the combination that best supports your needs.

Can I choose different Movement Clinician levels?
Yes. Your Wallet Credits may be used for eligible packages with a PT Assistant, Assistant Coach, Junior Coach, Coach, Senior Physio, or Senior Pilates Consultant / Lead Clinical Trainer.

Your overseeing Senior Movement Clinician will help recommend the appropriate clinician level for each stage of your care.

Do my Wallet Credits lock in current package prices?
No. Package prices are based on ONELIFE’s prevailing rates when the package is purchased. Your Promotional Bonus Value gives you additional Wallet Credits to put toward your care.

Does the ONELIFE Wallet guarantee my preferred clinician, schedule, or branch?
No. Appointments remain subject to clinician, service, schedule, and branch availability. With access across all six branches and clinician levels, you have more options when choosing a schedule that works for you.

Can I purchase a single Physiopilates™ or Physical Therapy session?
No. Physiopilates™ and Physical Therapy require a minimum five-session package. Eligible recovery services may be purchased as single sessions.

When do the validity and terms of my package begin?
The package’s validity and terms begin on the date of first use. Regular booking, cancellation, late arrival, and no-show policies also apply.

Can I share a package purchased using my Wallet Credits?
No. Packages purchased using Wallet Credits are non-shareable. This also applies to packages purchased by a Care Forward recipient using transferred Wallet Credits.

Wallet Credits may only be shared through Care Forward, while regular-priced Gift Certificates may be purchased separately and given to anyone you choose.

Clinical Guidance

Do I need to complete an assessment before beginning the Women’s Longevity Program?
Yes. You will begin with either a Signature Posture & Movement Assessment or a Clinical Posture & Movement Assessment. This gives your clinical team a clear understanding of your body, goals, and recommended starting plan.

Are my initial assessment and scheduled check-ins included?
Yes. Your initial assessment and scheduled clinical check-ins are complimentary for Women’s Longevity Program members.

How often is my Longevity Roadmap™ reviewed?
Your Longevity Roadmap™ is reviewed and updated during your complimentary check-in every three months or every 30 completed service sessions, whichever comes first.

When does my Women’s Longevity Program membership end?
Your Women’s Longevity Program membership remains active while you have available Wallet Credits or an active package purchased using Wallet Credits. Once your Wallet Credits have been fully used and you no longer have an active package purchased through your Wallet, you may continue your membership by purchasing another ONELIFE Wallet tier.

If you choose not to continue, future purchases will follow regular package terms and policies.

Program Terms and Policies

Program Purchase and Refunds

You may request to cancel your initial Women’s Longevity Program Wallet tier within five calendar days from its purchase date.
Purchasing a package, purchasing a Gift Certificate, using Wallet Credits for an eligible service, or completing a Care Forward transfer will be considered use of your Wallet Credits.
A refund request must be made personally by the owner of the ONELIFE account holding the applicable Wallet Credits. This may be the original member or a Care Forward recipient. A representative cannot request or receive a refund on someone else’s behalf.
If a refund is approved, the corresponding Promotional Bonus Value and unclaimed complimentary benefits will be forfeited.
Complimentary benefits cannot be exchanged for cash, refunded, or converted into Wallet Credits.
Except for an approved refund, Wallet Credits and Promotional Bonus Value cannot be withdrawn, sold, exchanged for cash, or used outside ONELIFE.
ONELIFE’s official system records will determine your verified Wallet Credit balance and transaction history.

Additional Wallet Tiers and Refunds

You may purchase another ONELIFE Wallet tier beginning at ₱50,000 while your membership is active.
Each additional Wallet tier includes its corresponding Promotional Bonus Value and complimentary benefits.
Each additional Wallet tier has its own five-calendar-day refund period beginning on its purchase date.
A refund for an additional tier may only be approved if none of the Wallet Credits, Promotional Bonus Value, or complimentary benefits corresponding to that tier have been used, shared, or claimed.
Refunding an unused additional tier will not affect Wallet Credits or benefits from your previous tiers.

Using Your Wallet Credits

Your ONELIFE Wallet is registered under your ONELIFE client account.
Your Wallet Credits, including Promotional Bonus Value, do not expire.
You may use Wallet Credits to purchase eligible regular-priced ONELIFE packages, eligible single-session recovery services, and regular-priced ONELIFE Gift Certificates. You may purchase a regular-priced Gift Certificate in any available value and give it to anyone you choose.
The Gift Certificate will follow its own terms and conditions.
Physiopilates™ and Physical Therapy require a minimum five-session package.
You cannot use Wallet Credits to purchase NTOL, Anniversary Sale packages, discounted Gift Certificates, or other promotional packages.
You cannot use Wallet Credits to purchase merchandise, another ONELIFE Wallet, or other excluded items unless ONELIFE specifically states otherwise.
You cannot combine the Women’s Longevity Program with PWD, Senior Citizen, or other promotional discounts.
Purchasing a ONELIFE Wallet tier does not lock in current package prices. The prevailing package price when you purchase a package will be deducted from your available Wallet Credits.
Once you purchase a package using Wallet Credits, the package’s validity and terms begin on the date of first use.
Packages purchased using Wallet Credits are non-shareable. This applies to packages purchased by both the original member and a Care Forward recipient.
Standard ONELIFE booking, cancellation, late arrival, no-show, and studio policies apply to all appointments.
Appointments remain subject to clinician level, service, schedule, branch, and clinician availability.
Services and clinician levels remain subject to clinical recommendation.

Paying a Remaining Package Amount

If your available Wallet Credits are not enough to complete a package purchase and the remaining amount is below ₱50,000, you may pay the difference using cash, credit card, bank transfer, or another accepted payment method.
You may use this option whenever your available Wallet Credit balance is insufficient for an eligible package.
A separate payment used to complete a package does not receive Promotional Bonus Value.
The separate payment does not become part of your Wallet Credits and does not increase your Care Forward limit.
If you would like to add at least ₱50,000 in Wallet Credits, you may purchase another ONELIFE Wallet tier and receive its corresponding Promotional Bonus Value and complimentary benefits.

Existing Anniversary and Promotional Packages

You may continue using an Anniversary Sale package or another promotional package purchased before you joined the Women’s Longevity Program.
Your existing promotional package will remain separate from your Wallet Credits and will continue to follow its original validity, booking policies, and terms.
While your Women’s Longevity Program membership is active, you may not purchase an additional Anniversary Sale package, NTOL package, or other promotional package, regardless of payment method used.
Once your Wallet Credits have been fully used and you no longer have an active package purchased using Wallet Credits, you may continue your membership by purchasing another ONELIFE Wallet tier.
If you decide not to continue and return to purchasing regular packages, you may participate in future ONELIFE promotions, subject to their terms.

Program Membership

Your Women’s Longevity Program membership remains active while you have available Wallet Credits or an active package purchased using Wallet Credits.
During your active membership, you receive Senior Clinical Oversight, scheduled Clinical Assessment Check-ins, and updates to your Longevity Roadmap™.
Once your Wallet Credits have been fully used and you no longer have an active package purchased using Wallet Credits, you may continue your membership by purchasing another ONELIFE Wallet tier.
If you decide not to continue, future purchases and services will follow regular ONELIFE package terms and policies.

Promotional Bonus Value

Promotional Bonus Value is the additional amount ONELIFE provides based on your chosen Wallet tier.
Promotional Bonus Value becomes part of your total Wallet Credits and does not expire.
Promotional Bonus Value cannot be withdrawn, sold, exchanged for cash, refunded, or converted into another type of credit.
Promotional Bonus Value follows the same purchasing rules and exclusions that apply to Wallet Credits.

Complimentary Benefits

Complimentary benefits are based on your chosen Wallet tier.
Complimentary benefits are for the exclusive use of the person who purchased the corresponding Wallet tier.
Complimentary benefits cannot be transferred to a Care Forward recipient or another person.
Complimentary benefits do not expire.
Complimentary services remain subject to clinical suitability, appointment availability, and regular ONELIFE booking policies.
If a complimentary service is renamed, replaced, or discontinued, ONELIFE may provide a clinically appropriate equivalent.
Complimentary merchandise is available while supplies last.
If the stated complimentary merchandise is no longer available, no replacement merchandise, cash value, Wallet Credits, or substitute benefit will be provided.
Complimentary benefits cannot be exchanged for cash, refunded, or converted into Wallet Credits.
When you purchase an additional Wallet tier, you receive the complimentary benefits corresponding to that new tier.

Care Forward

How much can I share through Care Forward?
You may share up to 50% of the eligible Wallet Credits added through ONELIFE Wallet tiers you personally purchased. This includes the corresponding Promotional Bonus Value and eligible Wallet Credits received through package conversion.

Your Care Forward transfer must be at least ₱50,000 and cannot exceed your current available Wallet Credit balance. Separate payments used to complete a package purchase are not considered Wallet Credits and do not increase your Care Forward limit.

Can I share with more than one person?
No. Care Forward is limited to one designated recipient.

How many times can I transfer Wallet Credits?
You may complete one Care Forward transfer from your ONELIFE Wallet. Once confirmed, no additional Care Forward transfer may be made from that Wallet.

How do I request a Care Forward transfer?
You must request and complete the transfer through ONELIFE. Informal sharing arrangements between clients will not be recognized as Care Forward transfers.

Where will the shared Wallet Credits go?
The shared Wallet Credits will be transferred to your designated recipient’s separate ONELIFE client account. Your recipient will not have access to your remaining balance or transaction history.

Does my Care Forward recipient become a Women’s Longevity Program member?
Yes. Once the transfer is completed, your recipient becomes a Women’s Longevity Program member. Your recipient receives Senior Clinical Oversight, a personalized Longevity Roadmap™, a complimentary initial assessment, and scheduled Clinical Assessment Check-ins.

Your recipient does not receive the complimentary benefits attached to your Wallet tier.

How long does my Care Forward recipient’s membership remain active?
Your recipient’s Women’s Longevity Program membership remains active while they have available Wallet Credits or an active package purchased using Wallet Credits.

Once their Wallet Credits have been fully used and they no longer have an active package purchased using Wallet Credits, they may continue their membership by purchasing their own ONELIFE Wallet tier beginning at ₱50,000. If they choose not to continue, future purchases will follow regular package terms and policies.

Do transferred Wallet Credits expire?
No. Transferred Wallet Credits, including any Promotional Bonus Value included in the transfer, do not expire.

Can my Care Forward recipient share the transferred Wallet Credits or packages purchased with them?
No. Your recipient cannot transfer the shared Wallet Credits to another person. Any package purchased using transferred Wallet Credits is also non-shareable, regardless of the package’s regular sharing policy.

Can my Care Forward recipient purchase their own Wallet tier later?
Yes. Your recipient may select their own ONELIFE Wallet tier beginning at ₱50,000.
They will receive the Promotional Bonus Value and complimentary benefits corresponding to their chosen tier. Purchasing their own ONELIFE Wallet tier gives them their own one-time Care Forward privilege, based only on eligible Wallet Credits from Wallet tiers they personally purchased.

Wallet Credits originally received through Care Forward remain permanently non-transferable and are not included in their own Care Forward limit.

Can a confirmed Care Forward transfer be cancelled?
No. Once ONELIFE confirms the transfer, it becomes final and non-refundable.

What can my Care Forward recipient purchase?
Your recipient may use transferred Wallet Credits to purchase eligible regular-priced ONELIFE packages, eligible services, and regular-priced Gift Certificates. The same purchasing exclusions, package requirements, and booking policies apply.

Converting Existing Packages

Can I convert an existing ONELIFE package into Wallet Credits?
Yes. You may convert a package originally purchased at the regular price into Wallet Credits. Packages purchased through an Anniversary Sale or another promotion cannot be converted.

Can I convert a partially used regular-priced package?
Yes. You may convert the unused portion of an eligible package. The remaining value will be calculated on a prorated basis using the package’s original regular price recorded in the ONELIFE system at the time of purchase.

Is package conversion final?
Yes. Once an eligible package has been converted into Wallet Credits, the conversion is final and cannot be reversed. The resulting Wallet Credits may be used toward a new eligible regular-priced package.

Will converted package credits receive Promotional Bonus Value or complimentary benefits?
No. Wallet Credits received through package conversion do not qualify for additional Promotional Bonus Value or complimentary benefits.

Do converted Wallet Credits count toward my Care Forward limit?
Yes. Eligible Wallet Credits received through package conversion are included when calculating your Care Forward limit.

Do Wallet Credits received through package conversion expire?
No. Wallet Credits received through eligible package conversion do not expire.

Account Security and Balance Corrections

You are responsible for keeping your ONELIFE App login and account information secure.
ONELIFE’s official system records will determine your available Wallet Credit balance and transaction history.
You should report any suspected balance or transaction error to the Client Care Services Team as soon as possible.
ONELIFE may temporarily suspend Wallet use while investigating suspected fraud, unauthorized use, account misuse, payment reversal, or an incorrect balance.
ONELIFE may correct Wallet Credits added because of a verified system, payment, or encoding error.

Women’s Longevity Program

Care That Keeps Moving With You

Flexible Wallet Credits that do not expire
12% to 25% in Promotional Bonus Value
Complimentary services and merchandise based on your chosen tier
Senior Clinical Oversight
A personalized Longevity Roadmap™
Access to eligible services across all six branches
More options across Movement Clinician levels
Care Forward for someone you love

Your body will continue to change.
With the right team, your care can continue growing with you.

Ready to Begin?

Speak with the Client Care Services Team at your preferred ONELIFE branch. We’ll be happy to help you choose the Wallet tier that fits your care.

San Juan · Makati · Estancia · BGC Alabang · Shangri-La Plaza

Keep Your Guide With You

Scan the QR code to view the complete Women’s Longevity Program Guide, explore eligible services and Wallet tiers, and review the latest program policies.