FAQs
Is it your first time at Onelife?
If it’s your first session with us, we recommend arriving 10 minutes early to complete your booklet and settle in comfortably.
What should I bring to my session?
Wear comfortable, fitted workout clothing and grip socks (available for purchase in-studio). Fitted apparel helps your Movement Clinician better observe your form and movement patterns during the session.
Lockers are available for your belongings, though we recommend bringing only the essentials for a more comfortable studio experience.
What services does Onelife offer?
Beyond Clinical Pilates, we also provide:
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Physical Therapy
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Theracupping
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Taping
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Physio-Led Stretching (different types of guided stretches)
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Signature Posture & Movement Assessment
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Signature protocols for pelvic floor health, pregnancy and post-pregnancy care, and back pain management
What if I have special conditions?
If you have conditions such as prenatal, postnatal, scoliosis, back pain, injuries, or other orthopedic concerns, please bring your doctor’s recommendation or referral if available. For prenatal and postnatal clients, medical clearance from your doctor is required to ensure a safe start.
What are your rates and packages?
To explore our packages and book your sessions online, visit Shop Onelife. First-timers are required to purchase the New-to-Onelife Starter Pack, which you can shop here: NTOL Starter Pack.
How do I book a session?
Download the Onelife App to easily book your sessions:
For new users, please create an account using your registered Onelife email and set up your password.
What’s new with the Onelife App?
The Onelife App you know and love, now with thoughtful updates designed around your care:
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Book sessions up to 60 days in advance
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Catch last-minute openings in real time
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Enjoy a smoother, simpler booking experience
Can I walk in for a session?
All sessions are by appointment only. We recommend booking at least 7 days in advance to secure your preferred slot.
Can I share my package?
Starting October 2025, only regular packages of 30 sessions and above may be shared. For shareable packages, up to 3 people can be registered, and it will be up to the group to manage how sessions are divided among themselves.
What is the difference between Physiopilates and Physio-Led Stretch?
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Physiopilates: A 55-minute one-on-one personal training session led by a licensed physiotherapist. Each program is built around your goals and clinical needs, blending movement with rehabilitation to support safe progress.
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Physio-Led Stretch: A 30–45 minute guided stretch session focused on release and recovery. Using manual techniques and percussive therapy, our clinicians target tight muscles and postural imbalances, making this a restorative complement to your training.
Do you offer group classes?
We are exclusively a one-on-one personal training studio. Every session is personalized and led by licensed physical therapists and internationally certified Pilates instructors.
Is Onelife women-only?
While Onelife is women-focused, we welcome everyone. We also cater to clients as young as 12 years old and seniors.
What if I’m running late?
If you’re running late, you may use the remaining time left in your session, but we cannot extend beyond the scheduled time to respect the next client. If you need to cancel or reschedule, please do so at least 24 hours in advance to avoid a late cancellation fee. In cases of emergencies (such as severe weather), the studio may offer flexibility.
Where can I park?
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San Juan: In front of the building and in the basement
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Makati: Behind the building along Rodriguez St. (first-come, first-served). Valet available. Alternatives: Eton Tower, Legazpi Park Open Parking, Dela Rosa Carpark 2
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Estancia Mall: Mall parking at the East Wing. Take the elevator to the 3rd floor for fastest access
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BGC: Outside C2 Building (entrance at 28th St). Alternatives: Fort Strip, One Bonifacio High Street Mall, One Parkade, High Street Parking, Shangri-La Hotel, Two Parkade, Central Square Parking
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Molito Alabang: Mall parking available
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Shangri-La Plaza Mall: Mall parking available
What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers. For online purchases, PayPal is available, though transactions may be subject to applicable credit card charges.
Can I book back-to-back sessions?
Yes, you may book multiple sessions in one day. We recommend checking in with your Movement Clinician to make sure this supports your goals, recovery, and overall movement plan.
How long are the sessions?
Most sessions run for 55 minutes. Physio-Led Stretch sessions run between 30 to 45 minutes. Your Movement Clinician will use the session time to best support your program and needs.
Can I bring a friend to my session?
Sessions are designed to be one-on-one for personalized care. If you would like to train with a friend, you may use our shareable packages for up to three people. Subject to availability, you and your friend may also train in the same room at the same time with separate Movement Clinicians.
Can I still do Pilates if I have an injury?
Yes. Clinical Pilates is commonly used to support recovery and rehabilitation. Our licensed Physical Therapists and Movement Clinicians tailor programs to help you move safely while supporting your healing process.
What is your cancellation policy?
Sessions canceled more than 24 hours in advance will not be charged. Sessions canceled within 24 hours of the scheduled time will be considered late cancellations and charged to the client’s account. In cases of emergencies, the studio may offer flexibility.
How do I choose the right Movement Clinician level?
ONELIFE uses a Movement Clinician Level system to match you with the right professional based on your needs and goals.
PT Assistants
Physical Therapy graduates who support assessments, guided stretching, and theracupping under senior supervision.
Junior Trainees
Licensed Physical Therapists and Sports Scientists in structured training and mentorship as they prepare for full regularization.
Junior Physios
Licensed Physical Therapists who have completed foundational training and regularization, with a focus on women’s health, movement assessment, and Clinical Pilates integration.
Physios
Licensed Physical Therapists with advanced clinical and movement training who design personalized care programs.
Senior Physios
Highly experienced Physical Therapists with advanced certifications who handle complex cases and provide senior-level care.
Senior Pilates Consultants
Internationally certified Pilates professionals with advanced training in movement and rehabilitation-informed practice.
Lead Clinical Trainers
Senior Physiotherapists who mentor the Movement Clinician team and oversee training standards across ONELIFE.
No matter the level, all Movement Clinicians follow the same care standards and professional values. Higher levels reflect deeper specialization and experience, but every client receives the same commitment to thoughtful, responsible movement care.
What is the difference between Pilates and Clinical Pilates?
Pilates ≠ Clinical Pilates. While traditional Pilates focuses on fitness and movement, Clinical Pilates at Onelife is guided by licensed physiotherapists. Every session is tailored through assessment, treatment planning, and the use of clinical tools when needed. This means each movement is not just about exercise, but about recovery, prevention, and long-term care designed for women.
Where does Onelife training take place?
Onelife is committed to nurturing world-class Filipino clinicians. Our team undergoes continuous mentorship in fundamental Pilates with internationally certified trainers, alongside structured training in women’s health, injury care, treatment planning, and hands-on techniques. All our mentors are leaders in their fields, and our clinicians are tested and certified against global standards such as those set in Australia, widely recognized as the benchmark for physical therapy and rehabilitation.
Why does Onelife give so much importance to training?
At Onelife, training is not a one-time milestone. It’s a continuous commitment to clinical excellence and meaningful care. Our team undergoes regular mentorship, advanced certifications, and structured learning to stay aligned with the best practices in women’s wellness and physiotherapy.
This level of training is part of what your session fees support — ensuring that every session you receive is grounded in expertise, safety, and deep attention to what your body needs. You’re not just paying for a class. You’re investing in care that is purposeful, evolving, and truly designed for you.
What is the importance of quality equipment, and where does Onelife get its equipment from?
The right tools make a meaningful difference, not just in how a session feels, but in how safely and effectively it supports your body.
ONELIFE uses equipment primarily from Balanced Body, a globally respected brand known for its durability, safety standards, and professional-grade performance. For recovery and support services, we integrate Theragun for percussive therapy and AI-powered movement assessment technology to analyze posture, alignment, and movement patterns with precision.
These technologies allow us to tailor each session thoughtfully, ensuring that care is not only personalized, but also supported by reliable, clinically informed systems.
Why does Onelife offer other services and not just Clinical Pilates?
Women’s wellness is multifaceted. While Clinical Pilates is at the heart of what we do, it’s only one part of the care we believe every woman deserves. From physiotherapy and manual therapy to dry needling, stretch care, and guided recovery, our services are designed to address the whole picture — pain, movement, recovery, and lifestyle. Every offering supports a different need, but they all work together to help her move through life with more ease, strength, and confidence.
Dry Needling
What is Dry Needling at Onelife?
Dry Needling is a targeted technique that uses very fine, sterile needles to release muscle tightness and ease discomfort. It helps calm overworked muscles, soften trigger points, and restore natural movement. Many clients describe the result as feeling lighter, freer, and more at ease in their body.
How does Onelife approach Dry Needling?
Every Dry Needling session at Onelife is guided by a licensed physiotherapist. Before any needling is done, your clinician will assess your movement and muscle patterns to understand what your body is holding and where the tension is coming from. The treatment is gentle, tailored to how you feel, and adjusted throughout the session for your comfort.
What concerns can Dry Needling help with?
Dry Needling may support:
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Deep muscle tightness
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Neck and shoulder tension
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Lower back pain
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Hip and pelvic discomfort
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Limited range of motion
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Post-workout muscle heaviness or fatigue
It can be helpful on its own or as part of your ongoing Clinical Pilates or rehab plan.
What does Dry Needling feel like?
Most clients feel a quick, light sensation when the needle touches the muscle. Some areas may twitch or release, which is part of the muscle letting go. Your physiotherapist will always check in with you and adjust to what feels safe and comfortable for your body.
Is Dry Needling the same as acupuncture?
Dry Needling and acupuncture both use fine needles, but their focus and intention are different. Acupuncture is rooted in traditional Chinese medicine. Dry Needling comes from modern physiotherapy and is used to release muscle tension and restore movement. Onelife uses Dry Needling as part of a movement and rehabilitation approach.
How many sessions will I need?
This depends on your goals, your movement patterns, and how your body responds. Some clients feel relief right away, while others benefit from a few sessions combined with stretching, Clinical Pilates, or strengthening work. Your physiotherapist will guide you through what is best for your body.
Is it safe during pregnancy or post-pregnancy?
Dry Needling may be used during postpartum care when appropriate, but it is not recommended during pregnancy. If you are pregnant or think you may be, please tell your physiotherapist so we can adjust your care plan safely.
RTUS
What is Real-Time Ultrasound at Onelife?
Real-Time Ultrasound (RTUS) is a tool we use to see how your core and pelvic floor muscles are working while you move. It allows both you and your clinician to watch your muscles activate in real time, so you can learn to engage the right muscles with confidence and control.
Is this the same as a pregnancy ultrasound?
No. RTUS is not used to check for pregnancy or monitor a baby. It is a rehabilitation and movement training tool that supports core and pelvic floor retraining.
Who is RTUS helpful for?
RTUS is especially supportive for:
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Postpartum recovery
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Women experiencing pelvic pressure or heaviness
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Anyone who leaks when laughing, coughing, or exercising
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Those rebuilding core strength after injury or surgery
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Women who want to move with better alignment and stability
If you are unsure whether this applies to you, your physiotherapist can help you decide.
Why does Onelife use RTUS?
Many women are told to simply “engage your core,” but without seeing it, it can be hard to know if the right muscles are actually working. RTUS removes the guesswork. It helps you understand your own body, learn how it functions, and train with greater accuracy and safety.
What happens during an RTUS session?
Your physiotherapist will apply gentle ultrasound gel to the skin and guide the handheld device over your lower abdomen. You will watch your core muscles activate on the screen while your clinician teaches you how to move and breathe for proper engagement. There is no pain and no internal work required.
Is RTUS safe?
Yes. RTUS is non-invasive, gentle, and commonly used in physical therapy and women’s health settings around the world.
Which branches offer RTUS?
RTUS is currently available at:
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BGC
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Estancia Mall
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Shangri-La Plaza Mall (upon opening)
If you would like to explore RTUS-assisted training, simply speak to your coach or front desk.
Stretches: like why did we make new ones what is the diff of the old one
What is Physio-Led Stretching at Onelife?
Physio-Led Stretching is our general one-on-one stretch session designed to release tightness, improve mobility, and help your body move with more ease. Your clinician will ask where you feel tension and then customize the stretch session to your body on that day.
It is a personalized full-body or multi-area stretch based on your needs.
So what makes the ‘new’ and ‘more targeted’ Stretches different?
The new stretch programs are specialized versions of Physio-Led Stretching. Each one targets a specific lifestyle scenario, so the session can go deeper, more intentional, and more effective for that situation.
Think of it like this:
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Physio-Led Stretching = personalized full-body stretch based on your general needs.
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Specialized Stretches = targeted stretch built for a specific kind of daily movement pattern or stress your body goes through.
How each specialized stretch is different:
Stretch Type
Who It’s Designed For
Primary Focus
Breastfeeding Posture Refresh
New moms or moms currently feeding
Primary Focus
Neck, upper back, shoulders, posture comfort
Office Tension Relief
Women spending long hours on laptops, phones, or desks
Primary Focus
Neck, shoulders, mid-back, posture reset
Runner’s Leg Refresh
Runners at any level, from casual to marathon training
Primary Focus
Calves, hamstrings, hips, quads, lower back recovery
Calves, hamstrings, hips, quads, lower back recovery
Golfers, tennis players, swimmers, padel players
Primary Focus
Spine rotation, rib mobility, shoulder and back control
Traveler’s Tension Reset
Women who have just traveled or sit for long periods
Primary Focus
Hips, spine, calves, shoulders, circulation and lightness
Why this matters
Women move differently in different seasons of life.
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A breastfeeding mom needs neck and upper back support, not hamstring release.
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A runner needs lower body recovery, not shoulder focus.
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A desk worker needs posture support, not hip mobility.
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A traveler needs circulation and decompression, not athletic rotation training.
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A golf or tennis player needs rotational strength and rib mobility, not general stretching.
Each stretch is built for exactly what your body is going through in that moment of your life.
So which one should I choose?
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Choose Physio-Led Stretching if your tension varies week to week and you want a general personalized stretch.
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Choose the specialized stretches when your body is dealing with a clear pattern:
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breastfeeding
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long desk hours
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running season
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sport practice
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travel recovery
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There is no wrong choice. We meet you where you are.
Who are ONELIFE Movement Clinicians?
ONELIFE Movement Clinicians are licensed, board-certified Physical Therapists and Sports Science graduates who specialize in movement care. They undergo structured in-house training and continuous education under internationally trained experts to ensure safe, evidence-based practice.
Our Movement Clinicians lead assessments and programs in Clinical Pilates and Physical Therapy, guiding clients through personalized movement plans designed to support recovery, performance, and long-term well-being.
Physical Therapy at ONELIFE
How does Physical Therapy work at ONELIFE?
Physical Therapy at ONELIFE is integrated into our Physiopilates™ and movement-based sessions. Care is delivered through personalized movement, guided by assessment, and tailored to your current needs.
Who will be guiding my sessions?
All ONELIFE sessions are guided by Movement Clinicians who are licensed Physical Therapists. This allows care to be delivered with a strong clinical foundation while staying movement-focused and supportive.
Can ONELIFE support rehab and injuries?
Yes. ONELIFE supports clients recovering from injuries or managing physical conditions through movement-based rehabilitation, appropriate progressions, and hands-on techniques when needed.
Care is always guided by assessment and aligned with where you are in your recovery journey.
What kinds of conditions does ONELIFE commonly support?
Clients often come to ONELIFE for support with:
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Musculoskeletal injuries
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Postural concerns
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Spine, neck, and joint discomfort
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Sports-related issues
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Post-rehab strengthening and return to movement
Do I need a referral or diagnosis to start?
Not necessarily. If you have a diagnosis, referral, or recommendations from your doctor, our Movement Clinicians can take that into account when designing your sessions.
If you’re unsure, our team will ask a few questions to help determine the best approach for you.
Is ONELIFE suitable beyond recovery?
Yes. Many clients continue with ONELIFE beyond rehab for:
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Injury prevention
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Strength and mobility
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Postural support
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Ongoing movement care
Our approach is designed to support you across different seasons of life.
How do I know if ONELIFE is right for me?
The best way to start is by sharing what you’re currently experiencing. Our team will help guide you toward the most appropriate care path based on your needs.
