Terms of Service

Client Terms of Service & Informed Consent

Welcome to Onelife Studio (“Onelife,” “we,” “us,” “our”). By participating in our services—whether in person, online, via app, or at any studio location—you agree to these Terms of Service and Informed Consent.

These terms work alongside (but do not replace) our Terms & Conditions, Privacy Policy, and FAQ.

Services Covered

These terms apply to all services offered by Onelife, including but not limited to:

Clinical Pilates / Physiopilates™
Physical Therapy
Stretching & Movement Sessions
Theracupping, ultrasound therapy, taping, and assessments
Other wellness, movement, and rehabilitation programs

Informed Consent & Assumption of Risk

By joining Onelife services, you confirm that:

You voluntarily choose to participate in exercises, therapy, and wellness sessions, understanding that physical activity carries inherent risks.
You are in suitable health or have consulted a physician to confirm it is safe for you to participate.
You are not under the influence of alcohol, drugs, or substances that may impair safe participation.
You accept full responsibility for any injury or loss arising from your participation, except in cases of proven negligence by Onelife.

Health Information & Disclosure

You agree to:

Provide complete and accurate health, medical, and pregnancy information, and update us if circumstances change.
Disclose any conditions, allergies, or injuries that may affect your safe participation.
Follow instructions and modifications provided by Onelife staff during sessions.

Failure to disclose relevant details may increase risks and could lead to termination of services without refund.

Studio Rules, Compliance & Refunds

You agree to comply with all Onelife studio rules, safety guidelines, and staff instructions.
Non-compliance may result in removal from sessions or forfeiture of package benefits without refund.
Refunds are governed by our Refunds Policy in the Terms & Conditions. This page does not override those rules.

No Guarantee of Results

Onelife does not promise or guarantee specific outcomes (such as complete pain relief, specific fitness milestones, or accelerated recovery). Your progress depends on many personal factors, including health, consistency, and effort.

Force Majeure

Onelife is not liable for delays, cancellations, or disruptions caused by circumstances beyond our control, such as natural disasters, pandemics, or government restrictions.

Intellectual Property & Usage Rights

All Onelife content (website, app, materials, programs, images, and exercises) is owned or licensed by Onelife. You may not reproduce, share, or repurpose it without written consent.
Photos or videos may be taken in-studio for marketing or training purposes only with your prior consent, which you may withdraw at any time in writing.

Medical Disclaimer

The services and information provided by Onelife are for wellness and educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified health provider with questions regarding your health.

Participation in Onelife programs does not create a doctor–patient relationship. While our licensed physiotherapists and trained coaches provide expert care, we do not guarantee specific medical outcomes, and all participation is at your own risk.

Changes to Terms

Onelife reserves the right to update these Terms at any time. If significant changes are made, we will notify you by email, app alert, or studio notice. Continued participation after changes means you accept the updated Terms.

Severability & Governing Law

If any part of these Terms is found invalid under applicable law, that part will be adjusted to reflect the original intent, and the rest of the Terms remain enforceable. These Terms are governed by the laws of the Philippines. Any dispute will fall under the jurisdiction of competent courts in Metro Manila.